By downloading and running (no installation required), our technical team can connect to your computer to help you.
We will be able to control your keyboard and mouse and view your monitors(s).
To stop the session, simply close the program!
We will charge a minimum of KES 1,000/- + VAT for a support session.
Any other charges will be mentioned during the service for you to approve.
If you will require regular support, email [email protected] to request a contract form.
- Company Account Holders: An invoice will be generated and emailed shortly after the session.
- New Customers: Quickest way is to send money via MPESA.
(Send Paybill to 893300 / For the account, Enter Support+[your name])
Safe depends on who has control.
Our software is only used by our team, who are trained to assist you.
Trust the Cecypo name for quality and honesty.
- Encrypted Connection
- We use a trusted, industry-trusted utility.
- Password Protected
- User can disable features (such as disable viewing monitor or access to command prompt)
- Simply close the application if you wish to disconnect us!
Unattended access, requires a separate installation, which allows our team to connect to your PC/Server anytime, without constant authorization from you.
This is a paid annual service with which we will remotely maintain your device with regular updates and checks. This also allows us to provide instant support whenever required.